Privacy Policy

The Art of Transformation
ABN: 37753890104
Registered Business: The Art of Transformation

1. We respect your privacy

(a) The Art of Transformation respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and take guidance from international standards including the General Data Protection Regulation (GDPR) where applicable. This policy sets out how we collect and treat your personal information.

(b) "Personal information" is information we hold that is identifiable as being about you.

2. Collection of personal information

(a) We collect personal information that you voluntarily provide to us via our website, email, booking platform, or during service delivery.

(b) This may include your name, contact details (email, phone number, address), and birth details (date, time, location) which are essential to delivering Human Design, Gene Keys, and Numerology sessions. We may also collect additional information you provide during feedback, surveys, promotions, or support interactions.

(c) We do not collect sensitive information without your consent, and we do not sell your personal information to third parties.

3. How we collect your personal information

(a) We collect personal information when you interact with us online or in person, book a session, or purchase a product through our website. We may also receive personal information from third-party platforms (e.g., Acuity, Stripe) where you interact with our services.

(b) If we receive your information from a third party, we will protect it in accordance with this policy.

4. Use of your personal information

(a) We use your personal information to deliver our services, including:

  • Human Design, Gene Keys, and Numerology readings

  • 1:1 online sessions

  • Voice recordings and written reports

  • Customer support and updates

(b) We may also use your information to inform you of service updates, promotional content, or new offerings that may interest you.

(c) Communication may occur via email, phone, SMS, or mail, depending on your preferences.

5. Disclosure of your personal information

(a) We only disclose personal information to trusted service providers (e.g., booking platforms, email providers, payment processors) as reasonably necessary to deliver our services.

(b) We may disclose information where legally required, such as in response to a court order, legal proceeding, or law enforcement request.

(c) Your personal information may be stored or processed in countries outside Australia, including cloud-based services. We ensure all reasonable steps are taken to safeguard this information.

(d) In the event of a sale, merger, or change in control, we reserve the right to transfer user data (including personal information) under confidentiality terms.

(e) By providing us with personal information, you consent to the collection, use, and disclosure practices described in this policy.

6. Security of your personal information

(a) The Art of Transformation takes reasonable steps to protect your information from misuse, interference, and unauthorised access or disclosure. This includes secure data storage, SSL encryption, and access controls.

(b) However, no data transmission over the internet can be guaranteed as fully secure. You acknowledge you transmit information at your own risk.

7. Access to your personal information

(a) You may request access to the personal information we hold about you in accordance with the Privacy Act 1988 (Cth).

(b) Requests can be made via email to laura@theartoftransformationcoaching.com. An admin fee may apply. We reserve the right to deny access in circumstances permitted by law.

(c) If you believe any information we hold is inaccurate or out of date, please contact us to update or correct it.

8. Complaints about privacy

(a) If you have concerns or complaints about how we handle your privacy, please contact us at laura@theartoftransformationcoaching.com. We take all privacy complaints seriously and will respond promptly.

9. Changes to this Privacy Policy

(a) We may update this policy from time to time at our discretion. Changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically.

10. Website usage

(a) When you visit our website (www.theartoftransformationcoaching.com) we may collect standard analytics data, such as your browser type, device, IP address, and referring pages.

(b) We may use cookies and similar technologies to enhance your browsing experience. You can disable cookies via your browser settings, though some functionality may be limited.

(c) Our website may use tracking pixels or advertising integrations with services like Google Ads.

(d) We may link to third-party websites. We are not responsible for the privacy practices of those sites. Please review their privacy policies separately.